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Why Northwestern Is Using Qventus’ New AI Assistant

August 27, 2024
in Health
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Affected person stream automation startup Qventus launched a brand new product on Monday. The San Francisco-based firm unveiled a brand new AI assistant designed to alleviate healthcare workers’s administrative burden by finishing mundane duties for them.

The assistant was inbuilt collaboration with well being techniques, together with Northwestern Medication, Ardent Well being and Allina Well being.

Northwestern has been utilizing Qventus’s perioperative resolution to assist resolve challenges associated to working room entry and has seen “nice outcomes,” in line with Dr. Saadia Sherwani, a cardiac anesthesiologist and senior vp of administration at Northwestern Medication. The corporate’s perioperative software program integrates with EHRs and makes use of machine studying to automate working room scheduling processes and maximize surgical caseloads.

“Qventus has confirmed its influence on operational flows within the perioperative area, and thus we’re excited to collaborate with them to supply this new software to our care groups,” Dr. Sherwani mentioned.

She highlighted the truth that clinicians spend a big quantity of their invaluable time on administrative duties. This not solely prevents them from working towards on the high of their licenses, but in addition hurts their productiveness and wellness, she famous.

By deploying Qventus’ new AI assistant, Northwestern seeks to repair inefficient workflows that result in workers burnout and better prices, Dr. Sherwani said.

In Northwestern’s pre-operative clinic setting, care groups spend hours on administrative duties like pre-operative planning, answering common care questions, transcribing patient-clinician conversations and coordinating further testing to keep away from pointless surgical cancellations, she identified. She believes Qventus’ AI assistant will do an excellent job of automating these burdensome duties.

“By integrating with the EHR, the Qventus platform will leverage generative AI, machine studying and behavioral science to foretell operational bottlenecks, advocate cures, and automate processes,” Dr. Sherwani defined. “The purpose is for the AI assistants to transcend merely figuring out issues — to orchestrate mandatory actions, guarantee environment friendly completion and supply audit trails for steady enchancment, resulting in enhanced affected person care.”

The “sturdy ROI” Northwestern has seen with Qventus’ perioperative software program implies that the well being system now expects related outcomes with the mixing of the brand new AI assistant, she added.

Qventus estimates a 25-40% discount in Northwestern’s same-day surgical procedure cancellation fee, in addition to a “important productiveness increase” for every care operations function, Dr. Sherwani mentioned.

Photograph: Nuthawut Somsuk, Getty Photos



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