When choosing healthcare companies in Vietnam, international residents prioritize the experience of medical professionals, based on findings from a newly launched survey.
The survey by Indochina Analysis Vietnam Ltd. highlights key insights into the healthcare preferences of foreigners dwelling in main cities like Hanoi, Ho Chi Minh Metropolis, Da Nang, and Can Tho. Vinmec, a number one non-public hospital chain in Vietnam, leads in model consciousness, with most respondents figuring out it as their most well-liked healthcare supplier.
“This primary survey serves as a priceless useful resource for healthcare establishments in Vietnam, providing them essential knowledge on the wants, expectations, and suggestions on previous experiences of international residents in healthcare services in 4 key cities.” stated Xavier Depouilly, Basic Director of Indochina Analysis Vietnam.
The survey was performed over two months in early 2025 throughout key city districts in Hanoi, Ho Chi Minh Metropolis, Da Nang, and Can Tho. Utilizing a mixture of face-to-face and on-line surveys, the analysis gathered insights from international nationals aged 18 and above who had used or been conscious of medical services in Vietnam.
In Hanoi and Ho Chi Minh Metropolis, members wanted three months’ residency in Vietnam and intent to remain six extra. In Da Nang and Can Tho, respondents have been required to have lived in Vietnam for a minimum of one month, with plans to remain for an extra six months.
In line with the research, 80% of respondents in Hanoi, 71% in Ho Chi Minh Metropolis, and 78% in Da Nang are acquainted with Vinmec’s companies, putting the hospital on the prime of consciousness charts throughout all surveyed cities. Household Medical Observe, Hanoi French Hospital, and FV Hospital are different prime healthcare services recognized within the survey.
PHOTO BY VINMEC
Amongst elements influencing healthcare decisions, foreigners in Vietnam prioritize docs’ experience (53%), adopted by the supply of superior medical gear (48%) and the standard of affected person care or empathy (40%). These preferences stay constant throughout cities, though location-specific preferences are evident.
Inside the final two years, 88% of expatriates have engaged with healthcare services in Vietnam, predominantly for particular person well being considerations. Companies most frequently sought embody routine well being assessments (48%), dental remedies (39%), and commonplace medical recommendation (38%). However, beauty enhancements and psychological well being assist are hardly ever utilized or relied upon, with a mere 3% participation fee.
Trying forward, 87% of respondents plan to make use of medical companies in Vietnam throughout the subsequent 6-12 months. Dental care (59%) and well being check-ups (58%) are essentially the most anticipated companies.
For grownup remedies, Vinmec is persistently ranked because the best choice throughout all areas. In the meantime, relating to pediatric care, Household Medical Observe takes the lead.
For emergency care, preferences differ by metropolis. Vinmec and the FV Hospital are prime picks in Hanoi and Ho Chi Minh Metropolis respectively. Vinmec is the primary alternative in Danang, whereas foreigners in Can Tho want the Can Tho College of Medication as their prime possibility.
As Vietnam continues to develop as a hub for worldwide enterprise and medical tourism, understanding the healthcare preferences of international residents is essential.Xavier emphasised: “We hope these findings will contribute to enhancing the standard and breadth of healthcare companies for expatriates and their households and, in flip, foster the event of medical companies in Vietnam.”
