Customers have taken to social media platforms corresponding to Reddit and X to share horror tales regarding UnitedHealthcare, together with conditions during which folks had been left with large payments and even denied care.
One consumer took to Reddit to share how certainly one of their sufferers was denied neurosurgery for continual migraines.
“Simply had a letter despatched denying my affected person who has continual migraines from an enlarging meningioma + neuritis. They requested me to observe for growth. It is actually increasing you f—ing piece of canine sh-t… it has nothing to do with the truth that they’re 64 and will probably be Medicare’s downside subsequent yr, proper?” wrote the consumer.
The consumer continued to speak about how they agreed to carry out the surgical procedure on their affected person without cost, and received a free anesthesia service for them as effectively.
One other consumer on Reddit shared a narrative of how they had been charged $275,000 for the dying of their mom after her insurance coverage was denied for no protection posthumously.
“I received an early Christmas reward from the hospital the place my mother handed 10 months in the past. She aspirated whereas within the hospital for most cancers therapy, they did CPR – no pulse and known as to inform me she handed, she got here again for a couple of hours however was unconscious in fact, then handed once more. (Enjoyable reality – she had a DNR. They missed it.)” wrote the consumer.
“Since they sat on submitting it to her insurance coverage, it was denied for no protection…. as a result of she was now deceased. Is sensible,” they continued. “So I received this good little invoice. Referred to as the billing division to inform them to shove it. They ask if I need to pay the stability right this moment. Then they inform me ‘we’ll’ go to collections if not.”
Many of those cases and tales have resulted in customers ridiculing the late CEO and celebrating his dying after they or an in depth beloved one was negatively impacted by their UHC insurance coverage.
Such ridicule made its solution to the replies of a submit made by Thompson on LinkedIn.
“We work daily to search out methods to make #healthcare extra reasonably priced, together with lowering the price of life-saving prescribed drugs,” Thompson wrote.
One consumer responded to Thompson’s submit with a private expertise of his personal regarding UHC.
“Hey Brian. I simply spent an hour on the telephone battling to get info for my spouse with stage 4 most cancers. She’s a 45-year-old mom of 4 with an irregular EGFR gene. I might like to share my expertise with you,” he wrote.
“This message is an instance of hypocrisy at its best. You might be denying claims for individuals who want it,” wrote one other consumer.
One other consumer chimed in to share how they had been charged $20,000 for care as their spouse’s being pregnant progressed. They talked about how their employer switched them over to UHC when their spouse was already eight months pregnant.
“Simply after our child was born (mid Jan), we filed for reimbursement. To our shock, UHC denied our declare, initially alleging we had did not notify them. Decided to resolve the difficulty, we offered proof of our communication with their representatives, and stating the truth that we received the shape posted from UHC to our tackle. After a lot forwards and backwards, UHC admitted they had been notified however then claimed they by no means acquired the shape(We posted it again through USPS),” they wrote.
“We turned to the Division of Managed Well being Care (DMHC) for assist, hoping for a good decision. Sadly, they sided with UHC, stating there was no ‘proof’ of their settlement. Left with out choices, we confronted a $20,000 invoice, which went to collections,” they continued.
One X consumer shared how UHC denied hip alternative procedures as “pre-existing situations’, mentioning how this was in violation of the regulation.
“So now, @UHC is simply blatantly breaking the regulation by denying a hip alternative as a ‘pre-existing situation.’ He was by no means seen for his hip previous to seeing me and by no means identified with arthritis so they simply lied. Attraction filed and in addition denied. This has to cease,” they wrote.
One lady shared the outrageous value of her son’s life saving treatment even with insurance coverage.
“My 9 yr previous son wants a drugs that even when authorised will value us $9800 a month. I do not know whether or not it is the insurance coverage firm’s or the pharma firm’s fault, however both approach what am I purported to do as a guardian for a medically crucial treatment?” she wrote.
One other X consumer shared the story of how his son with cerebral palsy was denied a wheelchair to help with mobility as UHC decided that the extra options that the consumer requested for the wheelchair had been pointless.
“TBT to when@UHC#UnitedHealthcare repeatedly denied my son’s wheelchair,” they wrote.
Many customers shared tales the place medical provides or procedures had been denied for sufferers present process palliative care. One such story features a affected person with ALS who was denied a saline nebulizer answer.
“Had UHC refuse the saline nebulizer answer I ordered for an ALS affected person on palliative care. Needed to waste 45 minutes each with an internet kind then a name to get it authorised so the poor affected person may skinny their secretions sufficient to assist them suction… it will have value beneath twenty {dollars} for the thirty saline neb vials I ordered,” shared a Reddit consumer.
Horror tales of unaffordable and poor healthcare proceed to flood social media within the wake of the UnitedHealthcare CEO’s dying.
Initially printed by Latin Instances.